Terms of
service.

1. Acceptance of Terms; Electronic Records

By visiting this website, requesting an estimate, scheduling service, or delivering a vehicle to A1 Auto Service (the “Shop,” “we,” or “us”), you (“you” or the “Customer”) agree to these Terms of Service (the “Terms”). If you do not agree, please do not use the Shop’s website or services. These Terms apply to all visitors and customers at 209 25th St, Brooklyn, NY 11232.

You must have reached the age of majority in your state or jurisdiction of residence to enter into these Terms. If you accept these Terms on behalf of another person or entity, you represent that you are authorized to bind that party.

You consent to the use of electronic records and signatures in connection with these Terms and any work order, intake form, invoice, or notice exchanged with the Shop, and you waive any right to require non-electronic records or signatures.

2. Services Provided

The Shop provides automotive services including but not limited to Vinyl Wrap and Color Change Wrap installation, Paint Protection Film (PPF) installation, custom paint and body work, mechanical diagnostics and repair, and detailing services. All services are subject to vehicle inspection upon arrival.

The Shop reserves the right to (a) decline or terminate any service at its sole discretion; (b) modify the scope of work where field conditions require it, after notice to the Customer; (c) subcontract specific tasks to qualified third parties under the Shop’s supervision; and (d) recommend that work be deferred or referred elsewhere when in the Customer’s interest.

Effect on Manufacturer Warranty. Aftermarket modifications, including wrap and PPF installation, may interact with the manufacturer’s warranty for the underlying paint or other vehicle components. The Customer is solely responsible for confirming the effect on any applicable manufacturer warranty before authorizing work.

3. Estimates, Pricing & Payment

Estimates given by phone, email, or text are non-binding and are based on information provided by the Customer. Final pricing is established only after the Shop has physically inspected the vehicle and the Customer has authorized the work in writing. The Shop will provide a written estimate prior to commencing service in accordance with applicable New York repair shop regulations, including 15 NYCRR §§ 82.5 et seq. The Customer’s signature on the work order, intake form, or written estimate authorizes the Shop to perform the work described.

Sales tax, hazardous-waste fees, and other charges required by law are added to the final invoice. Payment is due in full upon completion of work unless otherwise agreed in writing. The Shop accepts cash, major credit and debit cards, and approved electronic transfers.

Late Payment. Past-due balances accrue interest at the maximum rate permitted by applicable law.

Returned Payments. The Customer is responsible for any fees, costs, and expenses arising from returned checks or reversed transactions, and agrees to reimburse the Shop for all reasonable costs of collection, including attorney fees, to the extent permitted by law.

4. Deposits, Cancellations & Refunds

A deposit may be required before the Shop orders custom film, vinyl, paint, or specialty parts.

Non-Refundable Portion. Deposits associated with custom-ordered or special-order materials are non-refundable to the extent the Shop has incurred costs in ordering, cutting, or preparing those materials.

Cancellation by Customer. The Customer may cancel a scheduled service by providing reasonable advance written notice prior to the scheduled drop-off, in which case any deposit (less the non-refundable portion described above) will be refunded.

Cancellation by Shop. The Shop may cancel or reschedule any service at its discretion, in which case the Customer’s deposit will be refunded in full.

Change Orders. Any change in scope after the work order is signed must be documented in a written change order before the additional work is performed.

5. Customer Responsibilities & Representations

The Customer represents, warrants, and agrees that:

• The Customer is the lawful owner of the vehicle, or is fully authorized by the owner to commission the service described in the work order;
• The vehicle is free of liens and other encumbrances that would prevent the Customer from authorizing the service, or any such liens have been disclosed in writing;
• All information the Customer provides regarding the vehicle, its condition, and intended use is accurate and complete;
• The Customer has removed, or accepts that the Shop will not be liable for, any personal property left inside, on, or attached to the vehicle (including aftermarket electronics, registration documents, currency, firearms, prescription medication, or items of sentimental value);
• The Customer will pick up the vehicle promptly after notice of completion (see Section 12 for the consequences of delay); and
• The Customer’s choice of design, color, lettering, or graphic content does not infringe any third party’s trademark, copyright, right of publicity, or other intellectual property right.

6. Vehicle Inspection, Pre-Existing Conditions & Acceptance

Upon arrival, the Shop and the Customer will jointly inspect the vehicle and document its condition on the intake form, including any existing paint defects, body damage, mechanical issues, or modifications. The Customer acknowledges that the Shop is not responsible for any condition, defect, or modification that existed prior to the Shop receiving the vehicle.

Acceptance at Pickup. The Customer (or the Customer’s authorized representative) shall inspect the vehicle and the work performed at the time of pickup. The Customer’s signature on the final invoice, payment of the invoice, or driving the vehicle from the Shop premises constitutes acceptance of the work and of the vehicle in its condition at pickup, except for latent defects not reasonably discoverable on inspection.

7. Acknowledgments & Risks of Installation Services

Wrap, PPF, paint, and other surface-applied services involve inherent risks. The Customer acknowledges and agrees that:

• Surface Interaction. Installation requires contact with the existing paint, clear-coat, or trim. Wrap and PPF may reveal, lift, or interact with previously repaired, repainted, or weakened surfaces, particularly on vehicles with prior body work, single-stage paint, or clear-coat failure. The Shop is not responsible for damage to surfaces that were already compromised before installation.
• Removal Limitations. Wrap and PPF removal at a later date is not always possible without paint damage, particularly on aged paint, repainted panels, or panels exposed to extreme heat or cold. The Shop does not guarantee that future removal will leave the underlying paint intact.
• Visible Edges and Seams. All installations have visible edges, seams, and (where applicable) panel relief cuts. No installation is invisible at close inspection.
• Color Matching. Colors are approximate. Real-world appearance depends on lighting, panel curvature, lot variation, and viewing angle, and may not exactly match a sample, swatch, or digital configurator. The interactive 3D configurator on this website is for illustration only and does not represent a binding color match.
• Cure Time. Wrap, PPF, and paint require time to cure before washing, polishing, or exposure to extreme conditions. The Customer agrees to follow the care guide provided at delivery.
• Self-Healing & Hydrophobic Properties. Where these properties are advertised, they are subject to the manufacturer’s specifications and limitations.

8. Warranties; Disclaimer of Implied Warranties

Express Manufacturer Warranties. PPF and vinyl wrap installations may carry warranties from the manufacturer of the film (such as STEK, Inozetek, 3M, Avery Dennison, Hexis, TeckWrap, Voir, and others) against manufacturing defects. Warranty terms vary by product line, are governed by the manufacturer’s warranty packet, and are the Customer’s sole remedy against the manufacturer.

Workmanship Warranty. The Shop warrants its installation workmanship against lifting, edge failure, and similar installation defects for the period stated in the Customer’s warranty packet delivered at completion, provided the vehicle is cared for in accordance with the care guide and has not been subject to accident, abuse, or modification by another party. The Shop’s sole obligation under the workmanship warranty is, at the Shop’s option, to repair or re-install the affected area; the Customer’s sole and exclusive remedy is limited to such repair or re-installation.

Claims Procedure. To make a warranty claim, the Customer must (a) provide written notice of the defect to the Shop promptly upon discovery; (b) deliver the vehicle to the Shop’s premises at the Customer’s expense for inspection; and (c) present the original invoice or proof of service. Failure to follow this procedure voids the workmanship warranty.

Disclaimer of Implied Warranties. Except for the express warranties set forth above, the shop makes no other warranties, express or implied, and the shop hereby disclaims all implied warranties, including without limitation the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by applicable law. Some jurisdictions do not allow the exclusion of certain implied warranties, so this limitation may not apply to you.

9. Limitation of Liability

To the fullest extent permitted by applicable law, the Shop’s total cumulative liability arising out of or related to the services, the website, or these Terms — whether in contract, tort, strict liability, or any other theory — shall not exceed the amount actually paid by the Customer for the specific service giving rise to the claim. In no event shall the Shop be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, including without limitation loss of use, lost profits, lost income, rental costs, diminution of value, towing, alternate transportation, or damages to other property.

The Shop is not liable for delays caused by parts shortages, manufacturer back-orders, weather, supply chain disruption, labor disputes, or other events outside the Shop’s reasonable control.

Carve-Outs. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for fraud, gross negligence, or willful misconduct.

10. Indemnification

The Customer shall indemnify, defend, and hold harmless the Shop, its owners, employees, contractors, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorney fees) arising out of or related to: (a) the Customer’s breach of these Terms or any representation or warranty made by the Customer; (b) any third-party claim that the Customer was not authorized to commission the work, that the vehicle is subject to an undisclosed lien, or that the Customer’s chosen design, color, lettering, or graphic content infringes a third party’s intellectual property or right of publicity; (c) any pre-existing condition or defect of the vehicle not disclosed to the Shop; and (d) any injury or damage caused by the Customer’s use of the vehicle after pickup.

11. Assumption of Risk

The Customer acknowledges that automotive service inherently involves risk to the vehicle and its components, including but not limited to the risk of incidental scratches, fastener breakage, trim damage, and other minor cosmetic or mechanical effects that may occur in the ordinary course of disassembly, inspection, and reassembly. The Shop will exercise reasonable care, but the Customer accepts these risks as a condition of authorizing the work.

12. Storage, Abandoned Vehicles & Mechanic’s Lien

If the Customer fails to pick up the vehicle promptly after notice of completion, the Shop may assess a reasonable storage fee at the Shop’s posted rates until the vehicle is removed.

Mechanic’s Lien (NY Lien Law § 184). The Shop has a possessory lien on the vehicle for the reasonable value of services performed, materials supplied, and storage charges, in accordance with New York Lien Law § 184.

Sale of Abandoned Vehicle. A vehicle on which charges remain unpaid may be sold by the Shop in satisfaction of the lien in accordance with applicable New York law, including the notice and procedural requirements of the New York Lien Law. Proceeds in excess of the amount due to the Shop will be remitted to the Customer at the Customer’s last known address.

Insurance. The Customer is responsible for maintaining comprehensive insurance on the vehicle while it is in the Shop’s custody.

13. Photography, Marketing & Project Portfolio

The Shop routinely photographs and video records vehicles in its shop and at affiliated installation bays for marketing, social media, portfolio, training, and promotional use. By bringing a vehicle to the Shop, the Customer grants the Shop a perpetual, worldwide, royalty-free, sublicensable license to capture, reproduce, distribute, modify, and display photographs and video of the vehicle in any medium now known or later developed. License plates and identifying personal information are redacted from publicly posted media on request.

Opt-Out. A Customer who does not wish their vehicle to appear in any marketing material must provide written notice at intake; opt-out does not apply to media already captured prior to the notice.

The portfolio photographs displayed on this website document projects completed by our lead technician across multiple installation bays during their professional career, and are used here with permission of the rights-holder, Project One Designs Inc. The same technician performs all vinyl wrap and paint protection film installations at our 25th Street location.

14. Intellectual Property & Website Content

All original content on this website — including text, photographs of customer vehicles, the A1 Auto Service marks and logos, the visual design, and the underlying source code — is owned by A1 Auto Service or its licensors. You may not reproduce, redistribute, modify, reverse engineer, or create derivative works from this content without prior written consent.

The interactive 3D vehicle configurator on the home page is provided for illustrative purposes only, does not constitute an offer of sale, and does not represent any specific vehicle currently in the Shop’s possession or for sale.

15. Third-Party Content & Acknowledgements

The interactive 3D vehicle showcase on the home page was conceived, designed, engineered, and produced by Digital Strategy Force. Its lighting, the multi-layer paint and finish system, the rim and caliper configurators, the camera and motion behavior, and the integrated on-screen experience are original creative work — authored for, and delivered exclusively to, this site. The underlying base geometry is a modified “2020 Ferrari F8 Tributo” by Ddiaz Design, used under CC-BY-4.0. That base mesh serves only as a starting silhouette: all visible surface response, color behavior, environment, motion, and on-screen interaction are wholly independent original work. A small ambient asset within the 3D scene is sourced from the public domain (CC0). Compiled runtime assets are delivered in compressed form and are not made available for separate download. Ongoing refinements and iterations of the showcase remain the property of Digital Strategy Force.

Typography on the site is delivered via Google Fonts.

The site additionally incorporates a number of mature open-source software libraries, each used in accordance with their respective licenses; where those licenses request attribution, that attribution is preserved within the public source repositories of the upstream projects and is not duplicated here. The site is delivered to your browser through a global content delivery network and uses standard web technologies broadly available on modern desktop and mobile devices.

All copy, layout, branding, the A1 Auto Service marks, and any other original content of this site beyond the third-party components disclosed in this section are reserved by the operator and its licensors.

16. Privacy & Communications

Information you submit through our contact form (name, phone, email, vehicle details, and message) is used solely to respond to your inquiry, schedule service, and provide updates. We do not sell or share Customer information with third parties for their independent marketing purposes. By providing a phone number or email address, you consent to receive service-related communications at that number or address; standard message and data rates may apply. You may opt out of non-essential communications at any time by replying STOP to any text or by contacting the Shop directly.

17. Force Majeure

The Shop shall not be liable for any delay or failure to perform due to causes beyond its reasonable control, including without limitation acts of God, fire, flood, hurricane, severe weather, earthquake, pandemic, epidemic, governmental order or regulation, labor dispute, supplier failure, parts shortage, transportation disruption, internet or utility outage, civil unrest, or terrorism. Performance shall be excused for the duration of the event and for a reasonable period of recovery.

18. Dispute Resolution; Governing Law; Class Action & Jury Waiver

Informal Resolution First. Before initiating any formal proceeding, the Customer agrees to contact the Shop in writing to describe the dispute and to negotiate in good faith for a reasonable period.

Governing Law. These Terms are governed by the laws of the State of New York, without regard to its conflict of laws principles.

Venue. Any dispute that is not resolved informally shall be brought exclusively in the state or federal courts located in Kings County, New York, and the parties consent to the personal jurisdiction of those courts. Notwithstanding the foregoing, either party may bring a qualifying claim in small claims court.

Class Action Waiver. To the fullest extent permitted by law, each party may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any class, collective, representative, or consolidated proceeding.

Jury Waiver. To the fullest extent permitted by law, each party knowingly and voluntarily waives any right to a trial by jury in any action arising out of or related to these terms or the services.

Attorney Fees. In any action to enforce these Terms, the prevailing party is entitled to recover its reasonable attorney fees and costs.

19. General Provisions

Severability. If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect, and the unenforceable provision shall be modified to the minimum extent necessary to render it enforceable.

Waiver. No failure or delay by either party in exercising any right under these Terms operates as a waiver of that right. No waiver is effective unless in writing and signed by the waiving party.

Assignment. The Customer may not assign these Terms or any work order without the Shop’s prior written consent. The Shop may assign these Terms in connection with a merger, acquisition, sale of substantially all of its assets, or to an affiliate.

Entire Agreement. These Terms, together with the signed work order, intake form, and any care guide or warranty packet delivered to the Customer, constitute the entire agreement between the parties with respect to the subject matter and supersede all prior or contemporaneous oral or written communications.

Survival. Sections 8 (Warranties), 9 (Limitation of Liability), 10 (Indemnification), 13 (Photography), 14 (Intellectual Property), 18 (Dispute Resolution), and any other provision that by its nature should survive, shall survive termination or completion of services.

No Third-Party Beneficiaries. These Terms confer no benefit on, and create no rights for, any third party.

Headings. Section headings are for convenience only and do not affect interpretation.

Construction. These Terms shall not be construed against the drafter.

Amendment. Except as provided in Section 20 with respect to general updates of these Terms, no amendment to a signed work order is effective unless in a writing signed by both parties.

20. Notice; Changes; Contact

Notice to the Shop. Legal notices to the Shop must be sent in writing to 209 25th St, Brooklyn, NY 11232, addressed to the attention of the Shop owner.

Notice to the Customer. The Shop may provide notice to the Customer at the email or postal address provided on the work order or intake form. Notice is deemed given upon transmission (for email) or upon proof of deposit with the United States Postal Service (for postal mail).

Changes to These Terms. The Shop may update these Terms from time to time. The “Last updated” date at the top of this page reflects the most recent revision. Continued use of the Shop’s services after changes are posted constitutes acceptance of the updated Terms.

Contact. Questions about these Terms? Call us at (718) 599-0202 or visit us at 209 25th St, Brooklyn, NY 11232.